Last Updated: 9th November 2025
1. Introduction
Hansole Investments (Pvt) Ltd (“Hansole”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, products, and services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Who We Are
Hansole Investments (Pvt) Ltd is an Information and Communication Technology (ICT) company based in Zimbabwe.
We specialise in:
- Domain registration (.co.zw, .ac.zw, .org.zw)
- Web and email hosting
- SSL online security
- Cybersecurity and data protection services
- Bulk SMS solutions
3. Information We Collect
We may collect the following types of information:
3.1. Personal Information
When you contact us or use our services, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Billing and payment details
- Domain registration details
3.2. Technical Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Cookies and usage analytics
3.3. Communication Data
We keep records of communications between you and Hansole, including emails, phone calls, and messages for quality assurance and support purposes.
4. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our services
- To process domain registrations and hosting accounts
- To send service notifications, invoices, and updates
- To provide customer support
- To improve our website, products, and services
- To comply with legal and regulatory obligations
- To send marketing messages (only with your consent)
5. Sharing of Information
We do not sell or rent your personal information.
However, we may share data with:
- Trusted partners (e.g., domain registries, hosting providers) to deliver services
- Payment processors for billing and transaction security
- Regulatory authorities if required by law
All third parties are bound by confidentiality and data protection agreements.
6. Data Security
We take data protection seriously.
Your information is safeguarded through:
- Secure SSL encryption
- Firewall and intrusion detection systems
- Access control and authentication policies
- Regular security audits
While we take reasonable precautions, no system is completely secure. We encourage users to practice good password and account management habits.
7. Data Retention
We retain your personal data only as long as necessary to:
- Deliver our services
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
When data is no longer needed, it is securely deleted or anonymised.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion (“the right to be forgotten”)
- Object to or restrict data processing
- Withdraw consent for marketing communications
To exercise your rights, email us at:
📧 privacy@hansole.co.zw
9. Cookies
Our website uses cookies to enhance your browsing experience.
You can manage or disable cookies through your browser settings, but some website features may not function properly without them.
10. Third-Party Links
Our website may contain links to third-party websites.
Hansole Investments is not responsible for the privacy practices or content of external sites.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage users to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Hansole Investments (Pvt) Ltd
📍 2811 Daisy Street, Sunway City, Harare, Zimbabwe
📧 admin@hansole.co.zw
📞 +263 716932110
🌐 hansole.co.zw